Umklamo owenziwe ungasishiya sineliseke okukhulu ngokomsebenzi nangokomuntu siqu, ikakhulukazi lapho iklayenti livulekele imibono yethu futhi lithemba isiphakamiso sethu. Kodwa-ke, lokhu akuvamile ukwenzeka kuzo zonke izimo futhi kungakhathaza uma sikuvumela.
Njengomthetho, iklayenti linesidingo sokuxhumana nezilaleli zalo, umsebenzi wethu ukuqinisekisa ukuthi umyalezo ufika futhi ufeze umsebenzi wawo. Ingxenye yomsebenzi wethu idlulela ngaphezu kokuzivalela kubhamuza lethu lokudala nokuyiyeka ingene kukhompyutha, okokuqala, Kufanele sazi ukuthi yini okufanele siyizuze futhi ngenxa yalokhu kufanele sikwenze ukuqonda.
Kumayelana nani lokhu ukuqonda? Kukwazi ikhasimende, ukuthanda kwabo, abangakuthandi noma abangakuzondi, ukuthi bazimisele ukukhokha malini nesikhathi sokulethwa. Yingxenye esinika umusa omncane, ngoba kusisusa kude ne-idyll yokuklama, ngoba iqiniso lihlukile, sakha abanye hhayi thina. Ngakho-ke, ngizobhala ezinye izincomo zokwenza lobu buhlobo beklayenti / bomklami bukhiqize hhayi iphupho elibi.
Yazi iklayenti lakho
Ngemuva kokuxhumana, sidinga ukukwenza lokhu kusuka ku- ukuqonda, okungekho okunye okudlula mbuze ikhasimende okulindelwe kuphrojekthi. Kusuka emsebenzini kanye nokuhlangenwe nakho nabanye abaklami, ubumbano ngemibala, ubujamo, amafonti. Manje, kuyenzeka ukuthi iklayenti lichaze imihlahlandlela noma lingazi ukuthi lifunani noma likutshele nje "Angazi, yilokho umklami ayenzela khona". Yilapho-ke lapho singahlaziya ndawonye ukuthi yena nomncintiswano wakhe benzani. Lo mbono wokuqala ubalulekile, njengoba kukhombisa iphrofayili esezingeni eliphezulu ngakithi futhi sizokwethenjelwa yikhasimende lethu.
Imikhawulo
Bonke ubudlelwano bususelwa ezingxoxweni, futhi nalokhu akukhona okwehlukile. Ukuze wenze lokhu kufanele chaza inani lomsebenzi, usuku lokukhokha, inani lokulungiswa nesikhathi sokulethwa. Ngincoma kakhulu ukushiya imibandela ngokubhala, yini ehambela ingxenye yethu nokuthi yini engeyona yephrojekthi. Sivame ukuba namahloni ukukhokhisa ngaphambili futhi sikhulume ngemali yokulungiswa okwengeziwe. Kwenze, kuzokusindisa ekhanda esikhathini esizayo.
Angithandi
Yebo, kuvame ukwenzeka. Wenze umzamo ngempelasonto, uyeke ukujabulela nabangani futhi ngoMsombuluko ibhakede lamanzi abandayo: iklayenti alisithandi isiphakamiso. Akukho okwenzekayo, qalisa inqubo ukuqonda nesiteshi. Kuyithuba lokucabanga ngaphandle kwebhokisi.
Umbono wabantu besithathu
Hawu, uphuthelwe owesibili! Lesi sigaba siwuphawu lokuthi ukuxhumana akusebenzi. Yilapho lapho ngisebenzisa khona ithuluzi le- "Third Party Opinion". Yenza ucwaningo nabantu abahlobene neklayenti lakho. Ungathatha imibono emisha ngokuklanywa kusuka kulabo ongabacabangi.
Ikhasimende lihlala liqinisile
Siyazi ukuthi lokhu akulona iqiniso ngaso sonke isikhathi. Uma iklayenti likhetha idizayini ngendlela eliyithandayo nangokwakheka kwayo, futhi lokho kungeyona into elungele yona, kungukuchwepheshe kithina ukwethembeka uma sithi "Isiphakamiso" A "yiso engisiphakamisayo njengomklami, uma unquma inketho "B", qhubeka. " Ungaphikisi iklayenti lapho linqikaza komunye umbono okungewona owalo. Ngokwami, ukungakufaki kuphothifoliyo yami kwanele.
Jabulela inqubo yokudala kanye nama-nuances ayo, ekupheleni kosuku, amaklayenti anzima asifundisa isifundo: ukuyeka ukuzazisa kwethu, ukwazi ukulalela nokugcina engqondweni ukuthi umsebenzi wethu ukuhlangabezana nokulindelwe ngamakhasimende, hhayi okwethu.
Isithombe - U-Antonio Moubayed